Footvitality.com - All starts from the feet

Terms and conditions

Shipping

Purchased products are packed and sent for delivery during the day of order or the following day at the latest.

Shipping costs are based on delivery method and shipment weight. The actual shipping cost is automatically calculated at checkout.

Regular mail (Europe):

  • Under 500 g: € 4.90
  • Under 1 kg: € 7.90
  • Under 2 kg: € 9.90
  • Delivery time: 4 – 7 work days

Standard parcel (Europe, contains tracking code):

  • Under 2 kg: € 14.90
  • Under 5 kg: € 19.90
  • Under 10 kg: € 24.90
  • Under 20 kg: € 29.90
  • Delivery time: 3 – 6 work days

Standard and maxi parcels are received by the cashiers of postal institutions and the receipt is verified by a certificate issued to the client.

Right to cancel order

You may cancel your order within 7 days of receipt of the shipment. If you would like to cancel your order and return the goods to us, please contact our customer support: info@footvitality.com and inform us of your order number and the products that you would like to cancel. After receiving instructions from our support staff, please return the items to Footvitality.com. You will be liable for any charges incurred in returning the goods to Footvitality.com. After we have received your return, the products are inspected whether they can be re-sold. Full refunding is valid only for items that are in perfect condition and can be re-sold.

Return address:
Footvitality.com / JET-Logistics
Kalmistu tee 26 (warehouse 49, 50)
11216 Tallinn
ESTONIA

Damaged, Defective, Incorrectly Sent, Incorrectly Advertised Items

In the unlikely event that you have received the wrong items, the items are damaged or defective, they are incorrectly sent or incorrectly advertised, Footvitality.com will either replace your items, send you more items or will refund your goods. Please contact our customer support: info@footvitality.com and inform us of your order number and the products that are either damaged, defective etc. Our support staff will contact you and send you further instructions on how to proceed.

Payment options

  • PayPal
  • Credit cards: Visa, Mastercard


You can pay via paypal or Credit Cards